1.To keep it clean and happy, wash your vibrator with water and soap, then pat it dry with a clean towel. We recommend doing this before and after use. Don’t worry, Products of Pearlsvibe are 100% waterproof.
2. DAILY CARE
1）Clean
![](data:image/svg+xml;charset=utf-8,<svg height="80px" width="80px" xmlns="http://www.w3.org/2000/svg" version="1.1"/>)
2）Dry
3）Storage
4）Charge
3. We recommend you use it with the following products
1）Pearlsvibe Water Base Anti-pain Gel Anal Lubrication Sex Oil 30 ML
2）Long-lasting Delay Ejaculation Enlargement Massage Cream For Personal Use
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch in 1-5 business days after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination.
The following delivery time includes processing time：
Country |
Shipping Time |
|
United States ( Except Alaska, Guam, Hawaii, Northern Mariana Islands, Puerto Rico, United States Virgin Islands) |
15-20 Work Days |
|
United Kingdom, |
6-12 Work Days |
|
Australia, Canada |
18-22 Work Days |
|
Switzerland, Denmark, Ireland, New, Zealand, Italy, Belgium, Austria, Sweden, Netherlands, Norway, Portugal, Spain（Except Baleares, Las Palmas, Santa Cruz), |
15-25 Work Days |
| United Arab Emirates， Saudi Arabia |
10-15 Work Days |
*During peak seasons and promotional sales, delivery might take a little longer.
HOW CAN I TRACK MY ORDER?
Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.
As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.
You will also be able to track your order in your account.
Tax And Duties
Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the package reaches its destination country. If any, these charges must be paid by the customers. Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a package due to import duties or taxes.
We only charge taxes and fees for the following EU countries:
Taxes and fees charged shall be interpreted by the EU organizations.
How To Change My Delivered Address?
Once you realized your delivered address is wrong, please contact our Customer Care (service@leten-official.com) immediately! We will help to change your delivered address before dispatch. Please kindly note that we can't change the address once the item was dispatched.
Is My Package Discreet?
Please don't worry about if people will know what you purchased. We take care of your privacy as 100% discreet. Each order will be shipped in plain packaging with no reference to anywhere or anything inside. No one knows what great babe you've bought.
Warm Reminder For Covid-19 Precautions
Due to Covid-19, your items might be slightly delayed. To keep our staff working safe, we've taken lots of precautionary measures, this may influence the delivery time. Please give us a little extra time when you ordering. Thanks so much for your patience and understanding.
We would love to hear from you, contact us on:
Email:service@pearlsvibe.com
Confidentiality Delivery
100% Secrecy package
Packing by black and firmbox without any sex words on it
Protect privacy
Packing by black
Our tough boxes and envelopes are double-wrapped with heavy-duty packing tape.
Without any sex words on it
There are no markings on the back or side of your shipment. The only markings are your address label on the front, which appears as below, and a courier sticker depending on the service used.